Privacy Policy
Last Updated: 30th June 2026
At Ask an Avocado, we care about your privacy just as much as we care about delivering thoughtful avocado wisdom. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
By using our website, you agree to the practices outlined below.
Who We Are
Ask an Avocado is an online gift service providing personalised plush avocados with custom messages.
If you have any questions about this Privacy Policy, please contact us at:
Email: emma@askanavocado.co.uk
Information We Collect
When you place an order or contact us, we may collect:
Your name
Email address
Billing address
Delivery address
Telephone number (if provided)
Your personalised question or message
Payment details (processed securely by our payment provider—we do not store card details)
We may also automatically collect:
IP address
Browser type
Device information
Website usage through cookies
How We Use Your Information
We use your information to:
Process and deliver your order
Create your personalised avocado message
Contact you about your order
Respond to enquiries
Improve our website and customer experience
Send marketing emails (only if you've opted in)
We will never sell your personal information to third parties.
Personalised Messages
Your question and personalised avocado response are treated as private.
They are only used to create your order and provide our service.
We do not publish or share your personalised messages without your permission.
Payment Information
Payments are processed securely by our trusted payment provider.
We do not store or have access to your full payment card details.
Sharing Your Information
We only share your information where necessary to operate our business, including:
Delivery companies (to deliver your order)
Payment providers (to process payments)
Website and hosting providers
Professional advisers where legally required
We only work with trusted providers who protect your information.
Marketing
If you choose to join our mailing list, we'll occasionally send you:
New avocado launches
Exclusive offers
Seasonal collections
Gift inspiration
You can unsubscribe at any time by clicking the link in any email.
Cookies
Our website uses cookies to:
Remember your preferences
Improve website performance
Understand how visitors use our website
Help us improve your shopping experience
You can manage or disable cookies through your browser settings.
How Long We Keep Your Information
We only keep your information for as long as necessary to:
Complete your order
Meet legal and accounting requirements
Resolve any customer service issues
Once no longer needed, your information is securely deleted.
Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information (where legally possible)
Object to certain types of processing
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at emma@askanavocado.co.uk.
Keeping Your Information Safe
We take the security of your personal information seriously.
We use appropriate technical and organisational measures to help protect your information against unauthorised access, loss or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Ask an Avocado
📧 emma@askanavocado.co.uk
We promise to treat your personal information with the same care and kindness we give every avocado we send. 🥑💚